British Airways flights disrupted by IT failures

Problems with British Airways’ IT systems left thousands of passengers facing flight cancellations, delays and long queues at airports in the airline’s third major computer failure in a little more than two years, reports Trend referring to Reuters.

Wednesday’s woes are the latest in a string of problems at the airline, which is also smarting from a $230 million fine this month for a huge customer data breach and is bracing for potential strikes in a pay dispute with its pilots.

BA, owned by International Airlines Group (ICAG.L), apologized to customers for Wednesday’s disruption and said its technical team was working to resolve the problems as soon as possible. It urged customers to allow extra time at airports.

Dozens of flights were canceled or delayed, including flights to Greece, Spain, Italy and Russia, according to the departure boards at British airports.

BA would not confirm how many people have been affected by the IT problems but said that it was experiencing a “systems issue” affecting check-in and flight departures at Heathrow, Gatwick and London City airports.

Customers have experienced issues checking in online, while others complained of being stuck on planes unable to take off for hours.

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